Replacement Policy

At Trendsaddict, we want you to be completely satisfied with your purchase. We have a replacement policy in place to make the replacement process as convenient and clear as possible. Please read the policy below for more information.

Replacement Eligibility

You may request a replacement if the product you received is:

Damaged
Defective
Incorrect or different from the product you ordered

To be eligible for a replacement, the product must be unused and in its original condition, with the original packaging, tags, and other applicable accessories intact.

An unboxing video is mandatory for any replacement request. Without a valid unboxing video, the replacement request may not be accepted.

Replacement Period

You must initiate your replacement request within 7 days of receiving the product.

Replacement requests submitted after 7 days from the date of delivery will not be accepted.

No Refunds

No refunds are available. Trendsaddict only provides replacements for eligible products.

If your replacement request is approved, we will provide a replacement product instead of a refund.

Replacement Process

If you receive a damaged, defective, or incorrect product and your replacement request is approved:

You must first courier the product back to our address at your own courier/shipping expense.
The product must be securely packed and sent in accordance with our instructions.
Once we receive the returned product, our team will inspect and verify it.
After successful verification, we will send the replacement product to you.

Replacement availability may depend on product stock. If the same product is unavailable, our customer support team will contact you regarding the available replacement options.

Important Note

All replacement requests are subject to verification and the eligibility requirements mentioned in this policy.

An unboxing video is mandatory for any replacement request. The video should clearly show the package being opened and the condition of the product received. Without a valid unboxing video, the replacement request may not be accepted.

The replacement policy is valid for 7 days only from the date of delivery.

Customers are responsible for the courier/shipping charges for sending the product back to us for replacement.

We reserve the right to update or modify this Replacement Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

If you have any questions or concerns regarding replacements, please contact us.